Customer Service Representative

Recruiter :

Powerforce CSS Ltd

Salary :

£15,000 per year

Location :

Coventry, West Midlands

Description :

; Promote prevention of fraud by completing internal checks and controls  Ability to follow call scripts and respond empathetically to customers.  To escalate any problems to Call Centre Team Leader in first instance  To contribute to overall achievements of required Service Level ... Responsible for responding to calls (via telephone, IVR or text phone) regarding the Congestion ...  Maintain customer service standards by answering calls promptly, remaining courteous

Posted on :

06/01/2009

• send to a friend
• save in my job file
• view job details