Outbound Call Centre Manager
- Recruiter :
- Candidate Source
- Salary :
- £25,000 to £40,000 per year (Commission, with OTE £40,000)
- Location :
- Norwich
- Description :
- An exciting opportunity has arisen for an experienced Outbound Call Centre Manager based in Norwich ... . The Outbound Call Centre Manager is responsible for the overall performance of the existing sales team; duties ... such figures. You will frequently liaise with other supervisors and management to gather information and resolve issues. You will have relevant work experience in a call centre environment and be able to show ... and confident dealing with figures and statistics; as a well as an excellent people manager you will be capable ... . - the ability to manage change. Salary circa £25, 000 plus Commission, with OTE £40, 000 Hours of Work
- Posted on :
- 03/09/2010
Call Centre Manager/Team Leader with French or German or Italian or Spanish
- Recruiter :
- Language Recruitment Services.
- Salary :
- £25,000 per year (Up to £25,000)
- Location :
- London
- Description :
- Call Centre Manager/Team Leader with French or German or Italian or Spanish Location: London Language Recruitment Services (LRS) is currently recruiting for a Call Centre Manager/Team Leader to be ... with experience in a similar Team Manager role within the last 12 months -Experience of working in a contact call centre - inbound and outbound -Outsourcing experience, working internationally -Team player who works ... performance -Manage the individual performance of staff and find innovative ways to motivate and improve staff ... strategies -Prepare and run reports when required, as well as budget management -Managing system, process
- Posted on :
- 27/08/2010
Planning / Call Centre Manager
- Recruiter :
- Conceptuality People Solutions Ltd.
- Salary :
- £30,000 to £38,000 per year (Package)
- Location :
- Devon
- Description :
- Based out of Devon we are looking for a Planning/Resource manager (Inbound Contact Centre) to plan adn forecast activities for the companies call centre (including business admin, customer services etc..) You will create and maintain resourcing forecasts and the creation of optimised budgets and headcounts. You will assist and set up the companies Genesys system and ensure the technology is maximised. The suitable person will be able to demonstrate strong planning experience within a contact centre environment and have knowledge of Genesys and routing functionality. The person will be highly analytical with good
- Posted on :
- 25/08/2010
Customer Relationship Manager
- Recruiter :
- Ecruitaid.com
- Salary :
- £50,000 to £55,000 per year (Circa £55,000 + Benefits)
- Location :
- York, North Yorkshire
- Description :
- . Of degree calibre, you will have proven track record in a similar customer service/contact centre management role, ideally in a multi-channel inbound/outbound environment. The ability to lead and inspire a ... CUSTOMER RELATIONSHIP MANAGER YORK c. £55, 000 plus car allowance, bonus and attractive benefits ... growth within the UK, the company has decided to establish a dedicated Customer Relationship Centre in ... Relationship Centre in line with company objectives, ensuring Nespresso provides an exceptional customer ... to the success of a rapidly expanding business as part of the senior management team. Interested applicants
- Posted on :
- 03/09/2010
Contact Centre-Customer Service Experience Advisor
- Recruiter :
- Centrica
- Salary :
- Base to £21.5K. Package to c. £24.5K
- Location :
- Edinburgh
- Description :
- and Quality Reviews with Contact Centre Managers and their teams * * Contribute to the service vision ... Contact Centre - Customer Service Experience Advisor British Gas, the UK's largest domestic energy ... * Location: Edinburgh (EH5 1SG) Contact Centre - Customer Service Experience Advisor, The Role ... manner Contact Centre - Customer Service Experience Advisor, The Person:- * Experience in a contact centre operating within an environment of service excellence * Excellent communication ... to resolve issues at first contact and proactively seek to resolve anticipated future issues that may
- Posted on :
- 27/08/2010
Jobs In Contact Centres